New Client Information

We are so glad that you’ve found Compass Family Counseling of Little Rock. Making the decision to seek therapy for yourself, your relationship, or your family is a big step. We know it’s not easy, but our team is happy to be a part of your journey. As we get started working together, we can’t wait to partner with you to being feeling better, living a more joyful life, and achieving your therapy goals. On this page, you can learn a bit more about what we do and what you can expect when you visit our practice. Don’t hesitate to get in touch if you have questions. We’re always happy to help. 

The Compass Family Counseling Mission

Compass Family Counseling was created to provide a safe environment where individuals, couples, and families from Little Rock and surrounding communities could navigate difficult situations, process challenging emotions, and genuinely find more joy and satisfaction in their lives. Therapy, like life, is a journey, and your therapist can walk alongside you on this journey to support your goals and guide you to a place where you can fully embody the person you long to be, living the life you dream of having. 


Our Therapy Services

Each person’s therapy sessions at Compass Family Counseling are completely customized to meet their needs and help them achieve their goals. You don’t need a specific diagnosis or even to know exactly what you’re looking for. During your introductory session, you will partner with your therapist to figure things out and create a therapy plan that makes sense for you. However, if you would like to learn a little more about the counseling services we provide and how we help, feel free to use the link below to visit our services page. 

Explore our Therapy Services


Meet Our Counselors

If you’re not sure which therapist you’re interested in working with, we invite you to spend some time getting to know our clinicians. Each counselor on our team brings their own perspective and therapy style to the practice, so we can provide counseling services that are truly personalized to help you meet your goals. Use the link below get to know us a little better.

Get to Know Our Counselors


How Much Does Counseling Cost?

We offer comparable pricing with other therapy practices in Central Arkansas. Depending on the therapist, you may be able to use your insurance and only pay the copay. Some of our counselors do not currently accept insurance and work on a sliding scale based on income. The price for group therapy sessions varies, but these sessions typically range from $40 to $50 per session. 

We will collect the fee for your sessions at the beginning of your appointment. We accept payment in cash, check, or credit card, Health Savings Accounts, or Flexible Spending Accounts.


Do You Accept Insurance for Counseling Services?

Some therapists at Compass Family Counseling are credentialled through insurance providers, including BlueCross BlueShield, Health Advantage, and UnitedHealthcare. We will also be happy to accept payment through flexible spending and health savings accounts (FSAs and HSAs) if these benefits are included in your plan. If you would like to apply for out of network benefit coverage, we can provide you with documentation for your insurance provider.  


What Is Your Cancellation Policy?

Our therapists understand that emergencies come up and life happens. While many therapy practices require several days’ notice for cancellations, we only ask for 24 hours’ notice prior to your scheduled appointment. This gives us an opportunity to offer your time to our other clients. Sessions cancelled less than 24 hours before the scheduled time and no shows will assess the full session fee. Appointments made on the day of contact will also be charged the full session fee if they’re cancelled. 


No Surprises Act Notice - Good Faith Estimate

Passed on Dec. 27th, 2020

Effective as of Jan. 1st, 2022

Purpose: to minimize surprise medical bills

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

  • You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
  • Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
  • If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
  • Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.

Please ask your counselor if you have any questions.


Get Started

We made setting up a therapy session with one of our skilled and qualified therapists as easy as possible, offering you three simple contact options:

Compass Family Counseling - Get Started

#1 Call us at 501-291-3732

#2 Click here to fill out and submit our 'Contact Us' form

#3 Email us at [email protected]

When you call, one of our team members will discuss your appointment request and gather any necessary information to direct you to the best counselor to address your individual needs and schedule a consultation call. If you email us or submit a contact request form, we will call you within 24-hours to setup a consultation with a therapist who will be ready to serve you. Either way, we’re happy to chat with you to answer questions and help you schedule your therapy sessions. 

Contact Us to Schedule an Introductory Consultation

LOCATION

Availability

Primary

Monday:

8:00 am-8:00 pm

Tuesday:

8:00 am-8:00 pm

Wednesday:

8:00 am-8:00 pm

Thursday:

8:00 am-8:00 pm

Friday:

8:00 am-8:00 pm

Saturday:

By Appointment Only

Sunday:

Closed